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24th February 2015

Funny Directory Enquiries Calls

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Anyone who works in a call centre will get their fair share of challenging calls to deal with. As a number of directory assistance operators have experienced, some of these calls can be downright bizarre.

We found a few entertaining transcripts showing some interesting queries and some very patient operators.

Call 1

A caller asked for a knitwear company in a place called Woven…

DIRECTORY ENQUIRIES: Woven? Are you sure?

CALLER: Yes. That’s what it says on the label: “Woven in Scotland”.

Call 2

CALLER: I’d like the RSPCA please.

DIRECTORY ENQUIRIES: Where are you calling from?

CALLER: The living room.

Call 3

CALLER: The Water Board please.

DIRECTORY ENQUIRIES: Which department?

CALLER: Tap water.

Call 4

CALLER: I’d like the number of the Argoed Fish Bar in Cardiff, please.

DIRECTORY ENQUIRIES: I’m sorry but there’s no listing. Is the spelling correct?

CALLER: Well, it used to be called the Bargoed Fish Bar, but the ‘B’ fell off.

Call 5

CALLER: I’d the number for a reverend in Cardiff, please.

DIRECTORY ENQUIRIES: Do you have his name?

CALLER: No, but he has a dog named Ben.

Call 6

CALLER: The Union of Shopkeepers and Alligators please.

DIRECTORY ENQUIRIES: Do you mean the Amalgamated Union of Shopkeepers?

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Simunix is the development team behind ukphonebook.com. We also offer our services via T2A Web Services API, 118 365 directory assistance number and our powerful corporate service; ORBIS.

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